Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at serge.yams8@icloud.com. Returns must be sent to: 3195 Rue Richmond, Longueuil. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.
Exceptions / Non-returnable Items
Certain items cannot be returned, such as perishable goods, custom products, and personal care goods. We also do not accept returns on hazardous materials, flammable liquids, or gases. Sale items and gift cards are final sale.
Exchanges
The fastest way to exchange is to return your item and once accepted, make a separate purchase for the new item.
EU 14-Day Cooling Off Period
If merchandise is shipped to the EU, you have the right to cancel or return within 14 days for any reason.
Refunds
We will notify you once your return is received and inspected. If approved, you’ll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at serge.yams8@icloud.com.